Veeva CRM
The Global Standard for Life Sciences CRM
Overview
Veeva CRM is a comprehensive cloud-based solution tailored to the unique needs of pharmaceutical, biotech, and medical device companies. It helps manage relationships with healthcare professionals (HCPs), track sales activities, and ensure compliance with industry regulations. It's built on the Salesforce platform, providing robust and scalable functionality.
✨ Key Features
- Account Management
- Call Planning and Execution
- Sample Management
- Territory Management
- Closed Loop Marketing (CLM)
- Events Management
- Medical CRM for MSLs
🎯 Key Differentiators
- Industry-specific focus on life sciences
- Integrated suite of products (Vault, Network)
- Deep domain expertise and compliance support
Unique Value: Provides a unified, industry-specific CRM solution that enhances field force effectiveness and ensures regulatory compliance for life sciences organizations.
🎯 Use Cases (4)
✅ Best For
- Managing HCP relationships and interactions
- Distributing and tracking drug samples
- Executing multi-channel marketing campaigns
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Non-life sciences industries
- Small businesses with limited budgets
🏆 Alternatives
Offers deeper, pre-built functionality for pharma and biotech compared to generic CRMs, reducing the need for extensive customization.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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