Veeva CRM

The Global Standard for Life Sciences CRM

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Overview

Veeva CRM is a comprehensive cloud-based solution tailored to the unique needs of pharmaceutical, biotech, and medical device companies. It helps manage relationships with healthcare professionals (HCPs), track sales activities, and ensure compliance with industry regulations. It's built on the Salesforce platform, providing robust and scalable functionality.

✨ Key Features

  • Account Management
  • Call Planning and Execution
  • Sample Management
  • Territory Management
  • Closed Loop Marketing (CLM)
  • Events Management
  • Medical CRM for MSLs

🎯 Key Differentiators

  • Industry-specific focus on life sciences
  • Integrated suite of products (Vault, Network)
  • Deep domain expertise and compliance support

Unique Value: Provides a unified, industry-specific CRM solution that enhances field force effectiveness and ensures regulatory compliance for life sciences organizations.

🎯 Use Cases (4)

Pharmaceutical Sales Force Automation Medical Science Liaison (MSL) Engagement Key Account Management (KAM) Medical Device Sales

✅ Best For

  • Managing HCP relationships and interactions
  • Distributing and tracking drug samples
  • Executing multi-channel marketing campaigns

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-life sciences industries
  • Small businesses with limited budgets

🏆 Alternatives

IQVIA OCE Salesforce Health Cloud Exeevo

Offers deeper, pre-built functionality for pharma and biotech compared to generic CRMs, reducing the need for extensive customization.

💻 Platforms

Web iOS Android Windows

✅ Offline Mode Available

🔌 Integrations

Veeva Vault Salesforce Microsoft Office 365 IQVIA SAP

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ 21 CFR Part 11 ✓ GxP

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Veeva CRM Website →