Podium
The all-in-one platform to power your business.
Overview
Podium is a versatile platform that helps businesses manage their online reputation, communicate with customers, and generate leads. While not exclusively an automotive CRM, Podium is widely used by dealerships for its powerful communication and marketing tools. The platform allows dealers to send review invitations, manage text message conversations, and capture leads from their website, all from a single inbox.
✨ Key Features
- Reviews
- Messaging (Text, Webchat)
- Phones
- Payments
- AI BDC
🎯 Key Differentiators
- All-in-one communication and marketing platform
- Strong focus on online reviews and text message marketing
- AI-powered BDC for lead conversion
Unique Value: Podium helps dealerships to modernize their customer communication and marketing, leading to a better customer experience and more sales.
🎯 Use Cases (3)
✅ Best For
- Improving online reputation by generating more positive reviews
- Streamlining customer communication with a unified messaging inbox
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Dealerships looking for a full-featured CRM with inventory and sales pipeline management
🏆 Alternatives
Compared to traditional automotive CRMs, Podium offers a more focused and powerful solution for managing online reputation and customer communication.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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