Shared Inbox Tools

Compare 20 shared inbox tools tools to find the right one for your needs

🔧 Tools

Compare and find the best shared inbox tools for your needs

Missive

Team inbox and chat. For productive teams.

Missive is a team inbox and chat app that helps teams manage shared inboxes and collaborate around emails.

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Front

The AI-powered customer operations platform.

Front is a customer operations platform that enables teams to manage all their communication channels in one place.

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Gladly

The customer service platform that puts people at the center.

Gladly is a customer service platform that focuses on people, not tickets, by managing conversations across all channels in a single, lifelong timeline.

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Tidio

AI-powered customer service platform.

Tidio is a customer service platform that helps small and medium businesses grow by combining live chat, chatbots, and email marketing in one place.

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Hiver

The multichannel customer service solution built for Google Workspace.

Hiver is a customer service platform that helps teams manage shared inboxes like support@ and sales@ right from Gmail.

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Gorgias

The ecommerce helpdesk.

Gorgias is a customer service platform designed for ecommerce stores, helping them manage all their support in one place.

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Re:amaze

Helpdesk and Live Chat for Websites and Stores.

Re:amaze is a help desk and live chat platform that helps businesses support, engage, and convert customers.

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Intercom

The AI Customer Service Platform.

Intercom is a customer communications platform that helps businesses build better customer relationships through conversational, messenger-based experiences.

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LiveAgent

Help desk software for customer-centric companies.

LiveAgent is a multi-channel help desk software that helps businesses bring all their customer communication into one place.

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Crisp

All-in-one multichannel customer support platform.

Crisp is a customer messaging platform that brings together all your customer communications in one place.

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Help Scout

A better way to talk to customers.

Customer service software and help desk designed for teams that insist on a delightful customer experience.

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Freshdesk

Customer service software by Freshworks.

Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver great customer support.

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HubSpot Service Hub

Customer service software that builds a better customer experience.

HubSpot Service Hub is a customer service software that's part of the HubSpot CRM platform.

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Kustomer

The AI-powered customer service CRM platform.

Kustomer is a top-rated CRM for customer service, helping businesses to create more personal, productive, and profitable experiences.

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Zoho Desk

The context-aware help desk software.

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer.

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Groove

The simple, all-in-one customer service platform for small businesses.

Groove is a customer service platform that helps small businesses provide great support without the complexity of traditional help desk software.

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Teamwork Desk

The help desk software that's part of the Teamwork platform.

Teamwork Desk is a help desk software that helps teams manage tickets, collaborate, and provide great customer support.

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Drift

The Revenue Acceleration Platform.

Drift is a conversational marketing and sales platform that helps businesses connect with buyers in real time.

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Zendesk

The complete customer service solution.

Zendesk is a service-first CRM company that builds software designed to improve customer relationships.

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Kayako

Customer service software that's simple and personal.

Kayako is a customer service platform that helps businesses be more personal and productive in their customer support.

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