Help Desk Software

Compare 20 help desk software tools to find the right one for your needs

🔧 Tools

Compare and find the best help desk software for your needs

Front

The customer operations platform.

A shared inbox that brings all your customer communications into one place and enables team collaboration.

View tool details →

Tidio

AI-powered customer service platform.

A live chat, chatbot, and mailing solution for small and medium-sized businesses.

View tool details →

Gladly

The radically personal customer service platform.

A customer service platform that centers conversations around the customer, not tickets.

View tool details →

Gorgias

The ecommerce helpdesk.

A help desk specifically designed for ecommerce stores, deeply integrated with platforms like Shopify, Magento, and BigCommerce.

View tool details →

Re:amaze

Helpdesk, Live Chat, and Chatbot platform for online businesses.

An integrated customer service, live chat, and chatbot platform for ecommerce businesses.

View tool details →

LiveAgent

Customer service software for businesses that care.

An omnichannel help desk software that combines live chat, ticketing, and automation.

View tool details →

HappyFox

A better help desk software.

A practical help desk and customer support software solution. It is easy to set up and use.

View tool details →

Groove

The simple, powerful help desk for small businesses.

An easy-to-use help desk software that helps small businesses deliver personal, high-quality customer support.

View tool details →

eGain

The #1 AI-powered platform for knowledge-powered customer engagement.

An AI-powered customer engagement platform that helps businesses automate and optimize their customer service.

View tool details →

Freshdesk

Delight your customers and win them for life.

A cloud-based customer service software that offers helpdesk support with all smart automations to get things done faster.

View tool details →

HubSpot Service Hub

Connected customer service software.

Part of the HubSpot CRM platform, Service Hub provides tools to deliver proactive and delightful customer service.

View tool details →

Zoho Desk

The context-aware help desk software.

A flexible and affordable help desk software that helps businesses focus on the customer.

View tool details →

Help Scout

A better way to talk with customers.

A help desk software designed for growing businesses, focusing on personalized customer conversations.

View tool details →

Intercom

The Customer Service Platform for the AI-first era.

A conversational relationship platform that helps businesses build better customer relationships through personalized, messenger-based experiences.

View tool details →

TeamSupport

Customer support software built for B2B.

A customer support software solution designed specifically for the unique needs of B2B technology companies.

View tool details →

Kustomer

The AI-powered customer service CRM platform.

A customer service CRM platform that provides a complete view of the customer's history to deliver personalized and efficient support.

View tool details →

Zendesk

The complete customer service solution.

A service-first CRM company that builds software designed to improve customer relationships.

View tool details →

Salesforce Service Cloud

The world's #1 AI-powered customer service platform.

A comprehensive customer service and help desk solution from Salesforce, built on their CRM platform.

View tool details →

Jira Service Management

High-velocity ITSM.

A service desk software that connects IT and development teams, helping them deliver great service experiences fast.

View tool details →

Kayako

Customer service software that's simple and personal.

A unified customer service platform that helps businesses be more personal and productive.

View tool details →